If you delivered Mobile transfer tickets to the buyer in line with our instructions and see this message on your sale, we’ll automatically confirm the order. You don’t need to do anything else.

• The sale didn’t update: Refresh the page. It can take up to 30 minutes after transferring the tickets for the order to confirm.
• It’s been more than 30 minutes: Double-check the email you transferred the tickets to is correct (you may have mistyped it). If it isn’t right, recall and re-transfer to the email we gave you. Please wait another 30 minutes for the order to confirm.