If you bought mobile transfer tickets on StubHub and you haven't received the ticket transfer offer email:

 Please be advised it may take 24 hours until the event is due to take the place until you get the ticket transfer offer email

We sent you an email when your tickets where ready. Did that email have an Accept tickets button?

• If so, click the button. Follow the instructions to accept and view your tickets.

Is the email address on your StubHub account spelled correctly?

• Check the right email address if you have more than one

Search your mailbox for the word 'transfer'

• You can also search for Ticket Transfer Offer, Ticketmaster, or AXS
• Check your spam or junk folder


Still can't access your mobile transfer tickets? and the event is in less then 24 hours? If the event is in less than 24 hours, contact us so we can help you on the phone.